Refund & Cancellation Policy

Overview

This Refund & Cancellation Policy explains how cancellations and refunds work for Admin Restaurant Intelligence Subscriptions. It forms part of, and should be read with, our Terms of Service.

1. Cancelling your subscription

You may cancel your Subscription at any time from the Billing area of the Platform. Cancellation stops future renewals.

2. Access after cancellation

When you cancel, your access continues until the end of the current paid billing period. After that date your paid access ends.

3. No further charges

After cancellation, no further charges will be taken unless you choose to subscribe again.

4. No refunds

Except where required by law, fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or features you did not use.

5. Failed payments

If a renewal payment fails, Stripe may automatically retry over a short period. If payment cannot be recovered, your Subscription may be cancelled and access restricted until a valid payment is made.

6. Resubscribing

You can subscribe again at any time from the Billing area; a new billing period will begin from the date of the new Subscription.

7. Contact

For billing questions, contact welcome@adminrestaurantintelligence.co.uk.